Privacy Policy

Joel Cruz Media Lab LLC


1. Introduction

Joel Cruz Media Lab LLC (“Company”, “we”, “us”, or “our”) respects your privacy and is committed to protecting it through this Privacy Policy.

This policy describes how we collect, use, and protect your information when you interact with our website, services, and communication channels.


2. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Business information (if applicable)

Usage Data

  • Website interactions

  • Form submissions

  • Appointment bookings

  • Communication history (SMS, email, calls)


3. How We Collect Information

We collect information when you:

  • Fill out forms on our website or landing pages

  • Schedule appointments

  • Communicate with us via SMS, email, or calls

  • Interact with our content or services


4. How We Use Your Information

We use your information to:

  • Respond to inquiries

  • Provide services and support

  • Schedule and confirm appointments

  • Send follow-ups and updates

  • Improve our services and user experience

  • Send occasional promotional communications related to our services


5. SMS & Communication Consent

By providing your phone number, you consent to receive SMS communications from Joel Cruz Media Lab LLC.

These may include:

  • Follow-ups

  • Appointment confirmations

  • Service-related communication

  • Occasional promotional messages

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP to any message.


6. Sharing of Information

We do not sell, rent, or trade your personal information.

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.


7. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse.

However, no system is completely secure, and we cannot guarantee absolute security.


8. Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction or deletion of your data

  • Opt out of communications at any time

To exercise these rights, contact us directly.


9. Cookies & Tracking

We may use cookies and tracking technologies to improve user experience, analyze performance, and optimize our marketing efforts.


10. Third-Party Services

Our website and systems may use third-party tools (such as CRM systems, analytics tools, or communication platforms). These services may collect and process data according to their own privacy policies.


11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.


12. Contact Information

If you have any questions about this Privacy Policy, you can contact us at:

Joel Cruz Media Lab LLC

Email: [your email here]